Title: Customer Service Rep
Where do you live?
Tell us a little about your time at Martignetti Companies.
How long have you been here? I’ve been working with the Martignetti Companies for 13 years. I started with United Liquors, spending all my years in Customer Service
What do you do in your role?
As a Customer Service Rep, I take calls from our customers and sales reps. Taking orders and resolving customer inquiries are the majority of daily calls.
What do you like about working at the company?
Martignetti Companies is a great company to work for. I’ve learned a lot about the wine and spirit industry including how products are distributed to our clients throughout the state.
Tell us about your colleagues and/or mentors.
I work with an excellent group. We are a dedicated team of 9 including my manager, who is an awesome leader. We work very well together and take great pride in the quality and accuracy of our work.
What is the company culture like?
Being conscientious about the environment to volunteering are values that we all seem to share at the Martignetti Companies.
Tell us any fundraising / cause related activities – through the company or on your own?
I participate in the Run-To-Home-Base Program. Run-To-Home-Base is a partnership between The Red Sox Foundation and Mass General Hospital. Home Base helps Veterans, Service Members and their families heal from the invisible wounds of war. I consider this a great honor to run for our Veterans.